<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/' xmlns:georss='http://www.georss.org/georss' xmlns:gd='http://schemas.google.com/g/2005' xmlns:thr='http://purl.org/syndication/thread/1.0'><id>tag:blogger.com,1999:blog-6829084995108965510</id><updated>2012-02-16T04:00:04.312-08:00</updated><category term='reputation'/><category term='using color'/><category term='advertising'/><category term='startup business'/><category term='risk'/><category term='Cleveland Software Training'/><category term='service'/><category term='logo'/><category term='decorating'/><category term='customer relations'/><category term='graphic design'/><category term='US Mail'/><category term='Adobe InDesign'/><category term='creative risk'/><category term='goodwill'/><category term='travel mug'/><category term='business etiquette'/><category term='email'/><category term='layout'/><category term='promotional products'/><category term='snail mail'/><category term='image'/><category term='e mugs'/><category term='branding'/><category term='coffee mug imprint'/><category term='promotion'/><category term='Towels'/><category term='design tips'/><category term='Fitness'/><category term='originality'/><category term='personal brand'/><category term='customer service'/><category term='Golf Outing'/><category term='color newsletters'/><category term='special pricing'/><category term='brochures'/><category term='promotinal products'/><category term='internet marketing'/><category term='Beach'/><category term='dinnerrestaurant specials'/><category term='new business'/><category term='email etiquette'/><category term='Brandding'/><category term='InDesign Training'/><category term='auto promo'/><category term='customer loyalty'/><category term='left handed'/><category term='marketing'/><category term='Software Training'/><category term='communications'/><category term='meetings'/><category term='coffee mugs'/><category term='brand'/><category term='thinking out of the box'/><title type='text'>Marvin Sable Promo Professional</title><subtitle type='html'>This blog is intended as a forum to exchange ideas and concepts related to advertising, marketing and branding in general as well as the effective use of promotional products – in 90 seconds or less!</subtitle><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/posts/default'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default?max-results=100'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/'/><link rel='hub' href='http://pubsubhubbub.appspot.com/'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>23</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>100</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-8976648493140475819</id><published>2011-12-19T08:10:00.000-08:00</published><updated>2011-12-19T08:10:47.988-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='image'/><category scheme='http://www.blogger.com/atom/ns#' term='startup business'/><category scheme='http://www.blogger.com/atom/ns#' term='personal brand'/><category scheme='http://www.blogger.com/atom/ns#' term='logo'/><category scheme='http://www.blogger.com/atom/ns#' term='brand'/><category scheme='http://www.blogger.com/atom/ns#' term='new business'/><title type='text'>Your Brand is Not Your Logo</title><content type='html'>&lt;br /&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;Your brand is about making choices!&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;Your Brand is how you and/or your product or service are perceived by your existing and prospective employees, suppliers and customers.&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;Your brand should not be confused with your logo. A logo may identify you, whereas a brand defines you.&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;Your brand is &lt;b&gt;one part&lt;/b&gt; what you tell people you are and &lt;b&gt;nine parts&lt;/b&gt; what you show people you are. The saying is old but true “Actions Speak Louder Than Words”&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;How you dress, or how you dress your trucks, appoint your office or deliver your quotes, reports or proposals are all part of and establish your Brand. Tiger Woods’ Red shirt on Sunday, UPS’s big brown trucks, Jim Tressel’s red vest, all part of the overall brand. While dress may be integral to a particular brand it is only part of the brand.&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;The necessity to survive in the initial stages of a new enterprise often drives decision makers to dilute their brand by trying to be all things to all people. Not wanting to lose out on any potential business, their marketing messages attempt to encompass so much that they become overly general and uninformative. Their attempt not to leave anything out results in the failure to properly promote and develop their true core business.&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;The heart and soul of your brand is the value your product or service delivers to your customer, the integrity you demonstrate in relations with your customers, suppliers and employees and the qualities which make your product or service unique in relation to your competitor(s).&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;Identify, prioritize and focus.&lt;/span&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-8976648493140475819?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/8976648493140475819/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2011/12/your-brand-is-not-your-logo.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/8976648493140475819'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/8976648493140475819'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2011/12/your-brand-is-not-your-logo.html' title='Your Brand is Not Your Logo'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-3802719070991362503</id><published>2011-12-17T11:36:00.000-08:00</published><updated>2011-12-17T11:36:42.263-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='risk'/><category scheme='http://www.blogger.com/atom/ns#' term='originality'/><category scheme='http://www.blogger.com/atom/ns#' term='thinking out of the box'/><category scheme='http://www.blogger.com/atom/ns#' term='creative risk'/><title type='text'>Fear of Failure – Taking Risks</title><content type='html'>&lt;br /&gt;&lt;div class="separator" style="clear: both; text-align: center;"&gt;&lt;a href="http://1.bp.blogspot.com/-Wip4mZ7e06E/TuzutdMVSKI/AAAAAAAAAJA/hKBnsm86DBs/s1600/Parachute+%255BConverted%255D.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"&gt;&lt;img border="0" src="http://1.bp.blogspot.com/-Wip4mZ7e06E/TuzutdMVSKI/AAAAAAAAAJA/hKBnsm86DBs/s1600/Parachute+%255BConverted%255D.png" /&gt;&lt;/a&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: large;"&gt;Our own self perpetuated fear can be our worst enemy and greatest impediment to thinking and acting with creative risk. Creative risk is the ingredient that results in ideas, inventions or solutions that represent a leap in end results. Creative risk is the courage to go where no man has gone before (why does that sound so familiar?). Creative risk is the courage to find new and different solutions to old challenges, rather than imitate existing solutions. Creative risk is “thinking different”.&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: large;"&gt;Accidental Creative Podcast #211 (which is worth checking out for anyone who needs to maintain their creativity on an ongoing basis) refers to a practice of Neil Fiore covered in his book “The Now Habit”. Dr. Fiore presents a patient with a 6 inch wide by 10 foot long board, asking if they think they could walk across the plank. They answer in the affirmative until he changes up the challenge by asking what if he elevated it 100 feet in the air suspended between two buildings. The of course not response illustrates how the depth of our fear of failure is affected by the perceived consequences of the failure.&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: large;"&gt;A fear of failure often times interferes with progress, success and growth. Taking calculated risks is no guarantee of success. Unwillingness to take take risks is a guarantee of failure.&lt;/span&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-3802719070991362503?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/3802719070991362503/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2011/12/fear-of-failure-taking-risks.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/3802719070991362503'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/3802719070991362503'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2011/12/fear-of-failure-taking-risks.html' title='Fear of Failure – Taking Risks'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://1.bp.blogspot.com/-Wip4mZ7e06E/TuzutdMVSKI/AAAAAAAAAJA/hKBnsm86DBs/s72-c/Parachute+%255BConverted%255D.png' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-1480343027018408478</id><published>2011-12-17T11:24:00.000-08:00</published><updated>2011-12-17T11:24:57.446-08:00</updated><title type='text'>So Wrong That It's Right? Seeing Out of the Box!</title><content type='html'>&lt;br /&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: large;"&gt;There are many ways to think out of the box but sometimes the box is actually inside another box. Sound confusing?&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: large;"&gt;So I have this great client who knows the value of his employees being dressed like a polished team. He also knows that when his people like the apparel they are required to wear they feel better wearing it and they work better as well. Now I was initially surprised when he told me that while everyone loved all their shirts, the gray shirts (with black logo) where the logos weren’t as visible as the white shirts actually often got them more attention. How does that work?&amp;nbsp;&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: large;"&gt;It seems that while waiting on line at various venues my client noticed people would make eye contact with his logo and particularly when he wore the gray shirt with the black logo (because it was harder to see)&amp;nbsp; people would squint and approach for a closer look. More often than not, being then within conversational range, they would then engage in conversation about the business behind the logo. The logo that was harder to see actually resulted in unexpected business generation.&amp;nbsp;&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: large;"&gt;Often times, thinking things all the way thru to their conclusion, then stepping back and viewing from a different angle, results in a polar opposite conclusion. Things aren’t always what they first appear to be.&lt;/span&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-1480343027018408478?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/1480343027018408478/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2011/12/so-wrong-that-its-right-seeing-out-of.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/1480343027018408478'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/1480343027018408478'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2011/12/so-wrong-that-its-right-seeing-out-of.html' title='So Wrong That It&apos;s Right? Seeing Out of the Box!'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-516142480752992457</id><published>2011-12-02T17:29:00.001-08:00</published><updated>2011-12-02T17:36:12.699-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='branding'/><category scheme='http://www.blogger.com/atom/ns#' term='marketing'/><category scheme='http://www.blogger.com/atom/ns#' term='communications'/><title type='text'>Rule of 3</title><content type='html'>&lt;br /&gt;&lt;div class="separator" style="clear: both; text-align: center;"&gt;&lt;/div&gt;&lt;div class="separator" style="clear: both; text-align: center;"&gt;&lt;a href="http://4.bp.blogspot.com/-_eelcpIJ0_4/Ttl8qEMx5LI/AAAAAAAAAI0/fURurHhTKKk/s1600/Untitled-1.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"&gt;&lt;img border="0" src="http://4.bp.blogspot.com/-_eelcpIJ0_4/Ttl8qEMx5LI/AAAAAAAAAI0/fURurHhTKKk/s1600/Untitled-1.png" /&gt;&lt;/a&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;The magic of three. No, I don’t mean the superstition that bad things come in threes, nor the “photographic rule of thirds”.&amp;nbsp;&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;The Rule of&amp;nbsp; 3, subject of this blog, embraces the concept that things that are presented in threes enable us to more clearly make a point that is also more effective and more memorable. All know well the slogans “Just Say No”, or “Just Do It”, or “I’m lovin’ it”.&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;Throughout our culture from the Three Bears to the Three Little Pigs, to Bettlejuice, Beetlejuice, Beetlejuice, to life, liberty and the pursuit of happiness, there is a special power (perhaps even magical) to expressing ideas with the Rule of 3.&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;True, there are examples of famous two and four element components in speeches but none has the power of three.&lt;/span&gt;&lt;/div&gt;&lt;div style="color: #333233; font: 14.0px Cochin; margin: 0.0px 0.0px 13.0px 0.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;JFK beckoned, “…ask not what your country can do for you; ask what you can do for your country.”&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 13.0px 0.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;Winston Churchill's reference to “blood, toil, tears and sweat" represents a formidable four element effort, although later shortened to ”blood, sweat and tears”.&lt;/span&gt;&lt;/div&gt;&lt;div style="color: #333233; font: 14.0px Cochin; margin: 0.0px 0.0px 13.0px 0.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;Proper use of the Rule of 3 not only allows one to communicate a concept, but to emphasize it and then make it memorable. There are untold examples of the use of 3’s in every form in which we communicate.&lt;/span&gt;&lt;/div&gt;&lt;div style="color: #333233; font: 14.0px Cochin; margin: 0.0px 0.0px 13.0px 0.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;Movie trilogies, 3 color flags of nations, mottos such as “location, location, location”, Blood, Sweat and Tears and the list goes on.&lt;/span&gt;&lt;/div&gt;&lt;div style="color: #333233; font: 14.0px Cochin; margin: 0.0px 0.0px 13.0px 0.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;Appreciating and mastering the Rule of 3 will enhance your ability to communicate, educate and convince. The effective use of three in all forms of communication, including comedy, are endless. (Three guys walk into a bar…) Three is the smallest number of elements we need to form a pattern. Comedians have long utilized our expectation of a pattern to create their humor.&amp;nbsp;&lt;/span&gt;&lt;/div&gt;&lt;div style="color: #2f2f2f; font: 14.0px Cochin; margin: 0.0px 0.0px 13.0px 0.0px;"&gt;&lt;span class="Apple-style-span" style="font-size: small;"&gt;&lt;span style="color: #333233;"&gt;Example: &lt;/span&gt;Laura Kightlinger: “&lt;span style="text-shadow: rgb(0, 0, 0) 1px 1px 0px;"&gt;I can’t think of anything worse after a night of drinking than waking up next to someone and not being able to remember their name, or how you met, or why they’re dead.”&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div style="color: #333233; font: 14.0px Cochin; margin: 0.0px 0.0px 13.0px 0.0px;"&gt;&amp;nbsp;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif;"&gt;Master three and you will see how effective your communication will be.&lt;/span&gt;&lt;/div&gt;&lt;div style="color: #333233; font: 14.0px Cochin; margin: 0.0px 0.0px 13.0px 0.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif;"&gt;And that’s “the truth, the whole truth and nothing but the truth…”&lt;/span&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-516142480752992457?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/516142480752992457/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2011/12/rule-of-3.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/516142480752992457'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/516142480752992457'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2011/12/rule-of-3.html' title='Rule of 3'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://4.bp.blogspot.com/-_eelcpIJ0_4/Ttl8qEMx5LI/AAAAAAAAAI0/fURurHhTKKk/s72-c/Untitled-1.png' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-6081173967711003090</id><published>2011-12-02T17:17:00.001-08:00</published><updated>2011-12-02T17:20:18.431-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='branding'/><category scheme='http://www.blogger.com/atom/ns#' term='business etiquette'/><category scheme='http://www.blogger.com/atom/ns#' term='reputation'/><category scheme='http://www.blogger.com/atom/ns#' term='brand'/><title type='text'>Better Late Than Never?</title><content type='html'>&lt;br /&gt;&lt;div class="separator" style="clear: both; text-align: center;"&gt;&lt;a href="http://2.bp.blogspot.com/-nuUyyJ639PM/Ttl4KCKIuYI/AAAAAAAAAIc/a9TaQ-GSxbQ/s1600/Running.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"&gt;&lt;img border="0" src="http://2.bp.blogspot.com/-nuUyyJ639PM/Ttl4KCKIuYI/AAAAAAAAAIc/a9TaQ-GSxbQ/s1600/Running.png" /&gt;&lt;/a&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;We’ve all heard the saying “better late than never” but does that really apply to business meetings? The meeting is scheduled for 8 a.m. Six of the eight people arrive before 8 a.m., get settled and are ready to work at 8 sharp. The meeting leader waits respectfully for 5 minutes to allow the two stragglers time to show up but alas, they do not. That is, not until 10 minutes into the meeting.&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;OK, so there is always some variable to overcome, like parking, traffic or weather, but what about the late comers who are ALWAYS late no matter whether rain or shine, night or day, weekday or weekend.&amp;nbsp;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;I can’t think of a single positive personal brand element to attribute to constant late arrival. Does the perennial late comer enter the room unnoticed and does their personal brand not suffer from being late? What thoughts cross your mind when the later comer(s) show up?&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; min-height: 17.0px; text-indent: 18.0px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;Does being habitually late reveal anything other than either disrespect for the others at the event or meeting or incompetence? Does lateness come without a price?&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-6081173967711003090?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/6081173967711003090/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2011/12/better-late-than-never.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/6081173967711003090'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/6081173967711003090'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2011/12/better-late-than-never.html' title='Better Late Than Never?'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://2.bp.blogspot.com/-nuUyyJ639PM/Ttl4KCKIuYI/AAAAAAAAAIc/a9TaQ-GSxbQ/s72-c/Running.png' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-660498790124210260</id><published>2011-12-02T16:48:00.001-08:00</published><updated>2011-12-02T17:16:39.033-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='snail mail'/><category scheme='http://www.blogger.com/atom/ns#' term='email'/><category scheme='http://www.blogger.com/atom/ns#' term='US Mail'/><title type='text'>Has Snail Mail Regained its Impact?</title><content type='html'>&lt;div class="separator" style="clear: both; text-align: center;"&gt;&lt;/div&gt;&lt;div class="separator" style="clear: both; text-align: center;"&gt;&lt;a href="http://2.bp.blogspot.com/-8LPI1NyW9Co/Ttl4Xiv9F0I/AAAAAAAAAIk/4eZ-TTHkSZ4/s1600/Mailbox2.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"&gt;&lt;img border="0" height="320" src="http://2.bp.blogspot.com/-8LPI1NyW9Co/Ttl4Xiv9F0I/AAAAAAAAAIk/4eZ-TTHkSZ4/s320/Mailbox2.png" width="194" /&gt;&lt;/a&gt;&lt;/div&gt;It doesn’t seem like too long ago when the common wisdom was to send a hand written note to thank someone whom you had just interviewed with or visited in a sales call. When I say send, I mean via the United States Postal Service, in an envelope with a postage stamp stuck in its corner.&lt;br /&gt;Likewise it seems like only yesterday that our mailbox (the one attached to the exterior of our home) was crammed full of offers of every kind and description. Now, it’s our email mailbox that is crammed full of pitches, promos and pleas at a seemingly faster rate and quantity than ever achieved by regular mail.&lt;br /&gt;The daily routine of tearing envelopes in half and recycling their contents without even considering opening them is still very fresh in my mind but it has almost entirely been replaced by ridding myself of unwanted email promotions. Fortunately I don’t have to expend the energy of tearing anything in half before clicking the trash icon.&lt;br /&gt;Email marketing is clearly the rule not the exception in today’s business climate but two factors in its implementation are rendering it less and less effective. First, the sheer numbers of vendors and would be vendors who are emailing is growing exponentially. Second, the frequency of each sender is also growing at an alarming rate. A complaint I hear time and again is that even when someone has signed up for a “vendors email alerts” the alerts come so frequently as to render them more nuisance than news. More intrusive than interesting. &lt;br /&gt;We would never have dreamed of sending written notes to our customers every single week, week in and week out, but many businesses do not hesitate to send one or even two emails to customer each and every week. Unfortunately they are just as easy to trash without reading as they are to send without thinking.&lt;br /&gt;Enter U.S. Mail. Handwritten on paper… Placed in an envelope with a stamp on it… The last time I got one of those was five months ago, and I remember what it was about, who sent it and particularly the positive impression that it made. The only thing I remember about the hundreds of emails I trashed in the last week is that I wish I hadn’t gotten them.&lt;br /&gt;The next time you want to make both an old fashioned and a solid impression with a customer, try making it on paper and delivering it with a stamp.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-660498790124210260?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/660498790124210260/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2011/12/has-snail-mail-regained-its-impact.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/660498790124210260'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/660498790124210260'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2011/12/has-snail-mail-regained-its-impact.html' title='Has Snail Mail Regained its Impact?'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://2.bp.blogspot.com/-8LPI1NyW9Co/Ttl4Xiv9F0I/AAAAAAAAAIk/4eZ-TTHkSZ4/s72-c/Mailbox2.png' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-884501856476345152</id><published>2011-12-02T16:45:00.001-08:00</published><updated>2011-12-02T16:47:40.589-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='meetings'/><title type='text'>Do You Hate Meetings?</title><content type='html'>&lt;br /&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;Let’s have a meeting, review all the varied options and delay making any touch decisions by scheduling another meeting. There always seems to be someone at a meeting who can present an issue which retards the making of a decision, notwithstanding how critically&amp;nbsp; important the need for a decision might be. The highest purpose of a meeting is to make decisions on a course of conduct with everyone in attendance then being both on board and informed. If any meeting is to succeed in this purpose, its attendees need to know when to hold them and when to fold them. (Long term planning, brand definition, underlying business philosophy are all worthy of discussion among a group, but lets call that&amp;nbsp; brainstorming whose purpose is to get all the possible cards on the table. Then we can have the “meeting” to decide which cards we keep.)&amp;nbsp;&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;What percentage of your meetings end with the only real decision being an the need to appoint a sub committee to gather additional input to be presented at the next meeting?&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: small;"&gt;At what percentage of the meetings you attend are decisions made regarding the announced purpose of the meeting?&amp;nbsp;&lt;/span&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-884501856476345152?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/884501856476345152/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2011/12/do-you-hate-meetings.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/884501856476345152'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/884501856476345152'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2011/12/do-you-hate-meetings.html' title='Do You Hate Meetings?'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-3670015805686343682</id><published>2011-12-02T12:48:00.001-08:00</published><updated>2011-12-02T16:42:05.616-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='branding'/><category scheme='http://www.blogger.com/atom/ns#' term='customer relations'/><category scheme='http://www.blogger.com/atom/ns#' term='customer loyalty'/><category scheme='http://www.blogger.com/atom/ns#' term='marketing'/><category scheme='http://www.blogger.com/atom/ns#' term='goodwill'/><title type='text'>Your Customer's Worst Problem Can Be Your Best Opportunity</title><content type='html'>&lt;br /&gt;&lt;div class="separator" style="clear: both; text-align: center;"&gt;&lt;a href="http://4.bp.blogspot.com/-akP3Ssi-fW4/Ttk6EZ6vMjI/AAAAAAAAAIU/ycSRj5nugAs/s1600/029-0496.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"&gt;&lt;img border="0" height="194" src="http://4.bp.blogspot.com/-akP3Ssi-fW4/Ttk6EZ6vMjI/AAAAAAAAAIU/ycSRj5nugAs/s200/029-0496.png" width="200" /&gt;&lt;/a&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-size: small;"&gt;A customer related challenge can result in two extreme results. The customer relationship can be broken and lost – or the customer relationship can be enhanced and solidified. This is not another iteration of “the customer is always right” because no one is &lt;b&gt;always&lt;/b&gt; right. Rather, this is an example of the “more bees with honey customer service initiative”.&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;b&gt;&lt;span class="Apple-style-span" style="color: #ffd966; font-size: large;"&gt;What would you do?&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-size: small;"&gt;&lt;b&gt;Hypothetical: &lt;/b&gt;You’re a computer network service company dedicated to keeping customer computer systems purring like so many kittens, guarding against unwanted viruses and keeping spam from clogging their in-boxes. You offer two levels of service contracts. Service Package Gold guarantees an on-site technician within three hours. Service Package Silver (costing much less) guarantees an on-site technician within 24 hours.&amp;nbsp;&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-size: small;"&gt;Fred Novice, a relatively new customer, has grown his company to the point where your services are needed. He is too small to hire full time in house tech support and too big to wing it. No sooner does the ink dry on Fred’s Service Package Silver than his entire system goes down without explanation. Fred calls you in a tizzy for the support he needs. You very properly inform him that he will get guaranteed service within 24 hours and you hear a simultaneous sigh and cry of pain on the other end of the phone. “But I am completely shut down, out of business, dead in the water until my system is up and running. 24 hours will cost me plenty.”&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-size: small;"&gt;You dutifully inform him that this is the reason you offer the Service Package Gold and suggest he might consider the upgrade. (As an aside, you have two technicians within ten minutes of Fred’s office and a very light schedule.)&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-size: small;"&gt;You can solve Fred’s problem by forcing him to upgrade to Gold Level. Will Fred thereafter appreciate your “flexibility”? Will that earn his loyalty?&amp;nbsp;&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 14.0px Cochin; margin: 0.0px 0.0px 0.0px 0.0px; text-indent: 18.0px;"&gt;&lt;span class="Apple-style-span" style="font-size: small;"&gt;What solution would YOU offer to serve both the needs of your business and that of Fred’s? How do you turn Fred’s problem into your mutual benefit?&lt;/span&gt;&lt;br /&gt;&lt;span class="Apple-style-span" style="font-size: small;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-3670015805686343682?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/3670015805686343682/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2011/12/your-customers-worst-problem-can-be.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/3670015805686343682'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/3670015805686343682'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2011/12/your-customers-worst-problem-can-be.html' title='Your Customer&apos;s Worst Problem Can Be Your Best Opportunity'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://4.bp.blogspot.com/-akP3Ssi-fW4/Ttk6EZ6vMjI/AAAAAAAAAIU/ycSRj5nugAs/s72-c/029-0496.png' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-5429353580794895295</id><published>2010-02-04T13:21:00.000-08:00</published><updated>2010-02-04T13:30:04.274-08:00</updated><title type='text'>2010 Super Bowl Great for Home and Office</title><content type='html'>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://4.bp.blogspot.com/_R0JdNaKzVIM/S2s7hOhSvNI/AAAAAAAAACU/9pQhOW0OkRk/s1600-h/SoupBowl.jpg"&gt;&lt;img style="float:right; margin:0 0 10px 10px;cursor:pointer; cursor:hand;width: 320px; height: 164px;" src="http://4.bp.blogspot.com/_R0JdNaKzVIM/S2s7hOhSvNI/AAAAAAAAACU/9pQhOW0OkRk/s320/SoupBowl.jpg" border="0" alt="" id="BLOGGER_PHOTO_ID_5434502817372093650" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 18.0px Helvetica"&gt;Updated for 2010- promote your brand with a real winner. With included spoon tucked neatly into the lid, this 15 oz. Soup Mug is perfect for home and office. Microwave and dishwasher safe, this high utility product comes in white, black and opaque blue.  The vented lid prevents splashes in microwave. In addition to the included gift box, this item is scaleable by your inclusion of soup packet(s) or anything else that fits neatly into bowl. Included of course, your logo imprint. &lt;span style="font: 16.0px Georgia"&gt;&lt;ahref="mailto:print4you@gmail.com"&gt;&lt;span class="Apple-style-span"  style="color:#996633;"&gt;&lt;b&gt;&lt;span class="Apple-style-span"  style="font-family:arial;"&gt;Click here to eMail for More Info&lt;/span&gt;&lt;/b&gt;&lt;/span&gt;&lt;/ahref="mailto:print4you@gmail.com"&gt;&lt;/span&gt;&lt;/p&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-5429353580794895295?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/5429353580794895295/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2010/02/2010-super-bowl-great-for-home-and.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/5429353580794895295'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/5429353580794895295'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2010/02/2010-super-bowl-great-for-home-and.html' title='2010 Super Bowl Great for Home and Office'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://4.bp.blogspot.com/_R0JdNaKzVIM/S2s7hOhSvNI/AAAAAAAAACU/9pQhOW0OkRk/s72-c/SoupBowl.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-8472474795835629323</id><published>2010-02-04T10:27:00.000-08:00</published><updated>2011-12-17T12:08:04.515-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='using color'/><category scheme='http://www.blogger.com/atom/ns#' term='color newsletters'/><title type='text'>Use of Color and Color Overuse</title><content type='html'>&lt;div style="font: 12.0px 'Myriad Pro'; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;&lt;b&gt;&lt;span class="Apple-style-span" style="font-size: x-large;"&gt;&lt;span class="Apple-style-span" style="color: #3333ff;"&gt;C&lt;/span&gt;&lt;span class="Apple-style-span" style="color: #990000;"&gt;o&lt;/span&gt;&lt;span class="Apple-style-span" style="color: #cc6600;"&gt;l&lt;/span&gt;&lt;span class="Apple-style-span" style="color: yellow;"&gt;o&lt;/span&gt;&lt;span class="Apple-style-span" style="color: #009900;"&gt;r&lt;/span&gt;&lt;/span&gt;&lt;/b&gt;&lt;span class="Apple-style-span" style="font-size: large;"&gt;  &lt;/span&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;is easier to use than it is to use correctly. Slogans touting how the addition of color to marketing materials enhances their effectiveness are valid to a point. The &lt;/span&gt;&lt;b&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;tasteful and judicious use&lt;/span&gt;&lt;/b&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt; of color can indeed attract the eye and assist us in finding, reading and retaining the information that motivates us to further action. &lt;/span&gt;&lt;/div&gt;&lt;div style="font: 12.0px 'Myriad Pro'; margin: 0.0px 0.0px 0.0px 0.0px; min-height: 14.0px;"&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 12.0px 'Myriad Pro'; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;With full color reproduction now available so affordably, in small quantities and with superior color accuracy there can be a tendency to overdo the colorization of materials produced in-house. There is a point when the reader will loose track of the actual &lt;i&gt;content&lt;/i&gt; (the message) because they are flooded with the &lt;i&gt;medium&lt;/i&gt; (random and excessive use of color.) &lt;/span&gt;&lt;i&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;(Use of too many fonts is a different but equally hazardous practice we'll cover in another post.)&lt;/span&gt;&lt;/i&gt;&lt;/div&gt;&lt;div style="font: 12.0px 'Myriad Pro'; margin: 0.0px 0.0px 0.0px 0.0px; min-height: 14.0px;"&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 12.0px 'Myriad Pro'; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;The creator of a color newsletter, unlike the designer of a hot air balloon, wants to draw attention to the &lt;/span&gt;&lt;b&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;content&lt;/span&gt;&lt;/b&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt; of the newsletter rather than its design. The desired compliment to a newsletter is "That was a great article on boating safety" rather than "I loved all the pretty colors on the cover. They all went so well together."&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 12.0px 'Myriad Pro'; margin: 0.0px 0.0px 0.0px 0.0px; min-height: 14.0px;"&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 12.0px 'Myriad Pro'; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;The use of too many colors in a publication will distract the reader from the content rather than induce its reading. It is the lure of the content of a headline that motivates the reader to read the article, not the color of the headline.&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 12.0px 'Myriad Pro'; margin: 0.0px 0.0px 0.0px 0.0px; min-height: 14.0px;"&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 12.0px 'Myriad Pro'; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;After using color wisely, when you're ready for &lt;/span&gt;&lt;b&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;On Demand Printing in Full Color and in Small Quantities&lt;/span&gt;&lt;/b&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt; write us for pricing. &lt;/span&gt;&lt;a href="mailto:print4you@gmail.com"&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;Click here to e-Mail for More Info&lt;/span&gt;&lt;/a&gt;&lt;/div&gt;&lt;div style="font: 12.0px 'Myriad Pro'; margin: 0.0px 0.0px 0.0px 0.0px; min-height: 14.0px;"&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 12.0px 'Myriad Pro'; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;The easiest way to distinguish the &lt;/span&gt;&lt;span class="Apple-style-span" style="color: #3333ff;"&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt;superior color accuracy and detail of our product&lt;/span&gt;&lt;/span&gt;&lt;span class="Apple-style-span" style="font-size: medium;"&gt; from that printed on a Conventional Four Color Press is by looking at the bill!&lt;/span&gt;&lt;/div&gt;&lt;div style="font: 12.0px 'Myriad Pro'; margin: 0.0px 0.0px 0.0px 0.0px; min-height: 14.0px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-8472474795835629323?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/8472474795835629323/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2010/02/too-many-colors.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/8472474795835629323'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/8472474795835629323'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2010/02/too-many-colors.html' title='Use of Color and Color Overuse'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-6346272874125583167</id><published>2010-01-29T08:30:00.000-08:00</published><updated>2011-11-06T09:53:39.309-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='advertising'/><category scheme='http://www.blogger.com/atom/ns#' term='marketing'/><category scheme='http://www.blogger.com/atom/ns#' term='Brandding'/><category scheme='http://www.blogger.com/atom/ns#' term='brochures'/><title type='text'>Mismatched Marketing Materials Could Be a Good Thing!</title><content type='html'>&lt;a href="http://1.bp.blogspot.com/_R0JdNaKzVIM/S2RZkrCwWeI/AAAAAAAAAB8/l9jHsQac3n0/s1600-h/Puzzle.jpg"&gt;&lt;img alt="" border="0" id="BLOGGER_PHOTO_ID_5432565537080105442" src="http://1.bp.blogspot.com/_R0JdNaKzVIM/S2RZkrCwWeI/AAAAAAAAAB8/l9jHsQac3n0/s200/Puzzle.jpg" style="cursor: hand; cursor: pointer; float: right; height: 200px; margin: 0 0 10px 10px; width: 200px;" /&gt;&lt;/a&gt;&lt;br /&gt;It's not uncommon for startups, with modest financing, to start small. The first set of business cards and first brochure represent an informed yet best guess starting point for the marketing message and brand image. As the business grows, more companion items are developed ranging from letterhead to promotional pieces on new and expanded products or services.&lt;br /&gt;&lt;br /&gt;Actual operating experience demands flexibility to remold, reshape and refine the marketing plan over time.&lt;br /&gt;&lt;br /&gt;The more successful the new business becomes, the more each successive component of its marketing efforts improves its message but also moves further away from the materials preceding it.&lt;br /&gt;&lt;br /&gt;Most recognize this collection of mismatched marketing and branding materials as growing pains and come to understand they're  good pains to have (but even better pains to eliminate).&lt;br /&gt;&lt;br /&gt;&lt;b&gt;For more information&lt;/b&gt; about moving forward from do-it-yourself driven to an assisted, focused and cohesive presentation of your business, write to us &lt;a href="mailto:print4you@gmail.com"&gt;by Clicking here&lt;/a&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-6346272874125583167?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/6346272874125583167/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/mismatched-marketing-materials-could-be.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/6346272874125583167'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/6346272874125583167'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/mismatched-marketing-materials-could-be.html' title='Mismatched Marketing Materials Could Be a Good Thing!'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://1.bp.blogspot.com/_R0JdNaKzVIM/S2RZkrCwWeI/AAAAAAAAAB8/l9jHsQac3n0/s72-c/Puzzle.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-7095218031376657909</id><published>2010-01-26T08:45:00.000-08:00</published><updated>2010-01-26T08:47:52.958-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Towels'/><category scheme='http://www.blogger.com/atom/ns#' term='Fitness'/><category scheme='http://www.blogger.com/atom/ns#' term='Beach'/><category scheme='http://www.blogger.com/atom/ns#' term='Golf Outing'/><title type='text'>Towels Can Help You "Absorb" Brand Recognition</title><content type='html'>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://2.bp.blogspot.com/_R0JdNaKzVIM/S18ccJIIE0I/AAAAAAAAAB0/5k-PkzGi3Vw/s1600-h/FitnessTowels.jpg"&gt;&lt;img style="float:right; margin:0 0 10px 10px;cursor:pointer; cursor:hand;width: 234px; height: 320px;" src="http://2.bp.blogspot.com/_R0JdNaKzVIM/S18ccJIIE0I/AAAAAAAAAB0/5k-PkzGi3Vw/s320/FitnessTowels.jpg" border="0" alt=""id="BLOGGER_PHOTO_ID_5431090945444025154" /&gt;&lt;/a&gt;&lt;br /&gt;When we think of towels an promotional products we routinely think of Golf Towels, especially for those of us who are golfers. Golf Towels come in a surprising variety of sizes and models with a variety of hooks, carabiners and other methods of attachment. There is truly a towel for every budget. &lt;br /&gt;&lt;br /&gt;Decorating methods for towels have gone beyond mere screen printing and embroidery. Towels can be digitally printed in full process color, your logo can be woven as part of the towel itself (jacquard) and you can have tone on tone effect.&lt;br /&gt;&lt;br /&gt;But surely golf isn't the only opportunity to grow your brand with a towel . I wonder…&lt;br /&gt;&lt;br /&gt;New Antimicrobial Fitness Towels, pictured… &lt;a href="mailto:print4you@gmail.com"&gt;&lt;span style="font-weight:bold;"&gt;Click here to eMail us for More Info&lt;/span&gt;&lt;/a&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-7095218031376657909?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/7095218031376657909/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/towels-can-help-you-absorb-brand.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/7095218031376657909'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/7095218031376657909'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/towels-can-help-you-absorb-brand.html' title='Towels Can Help You &quot;Absorb&quot; Brand Recognition'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://2.bp.blogspot.com/_R0JdNaKzVIM/S18ccJIIE0I/AAAAAAAAAB0/5k-PkzGi3Vw/s72-c/FitnessTowels.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-5003531182419752773</id><published>2010-01-26T06:36:00.000-08:00</published><updated>2011-12-02T16:43:25.243-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='email etiquette'/><category scheme='http://www.blogger.com/atom/ns#' term='internet marketing'/><title type='text'>The Unanticipated Cost of Too Many Free Emails?</title><content type='html'>&lt;b&gt;&lt;span class="Apple-style-span" style="font-family: Arial,Helvetica,sans-serif;"&gt;It is true – free multiplied by two is still free, but there are other potential costs to your email marketing efforts other than out of pocket cash.&lt;/span&gt;&lt;/b&gt;&lt;br /&gt;&lt;br /&gt;Using broadcast emails to keep customers informed is growing in popularity on a daily basis and makes good sense when our time spent online is ever increasing.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;&lt;span class="Apple-style-span" style="font-size: large;"&gt;Is there a point of diminishing returns for email blasts?&lt;/span&gt;&lt;/b&gt;&lt;br /&gt;&lt;br /&gt;In a blog post by Dana Blankenhorn (http://www.clickz.com/835961) on the problems with email marketing he asks &lt;span style="font-style: italic;"&gt;"Who killed opt-in email?"&lt;/span&gt; While the point is pretty obvious today when we continually get included on email lists we never requested, &lt;span style="font-weight: bold;"&gt;he made that point in January 25, 2001&lt;/span&gt; – nine years to the day! Point is, the volume of email ads isn't going down any time soon. Even when we opt-in the condition persists. &lt;br /&gt;&lt;br /&gt;My completely unscientific and informal survey convinces me that the primary reason people unsubscribe from a companies email list is because of the sheer volume and frequency of the emails. Companies who would never consider telephoning a customer two times a week, week in and week out, will think nothing of emailing the same customer twice each week and even multiple times in one day.&lt;br /&gt;&lt;br /&gt;If you send too many emails to market your business, causing people to unsubscribe, the cost is the complete loss of email as a path to that potential customer. &lt;br /&gt;&lt;br /&gt;By all means, jump on the "bandwagon" – just don't make your concerts so frequent that they are no longer looked forward to.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-5003531182419752773?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/5003531182419752773/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/unanticipated-cost-of-too-many-free.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/5003531182419752773'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/5003531182419752773'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/unanticipated-cost-of-too-many-free.html' title='The Unanticipated Cost of Too Many Free Emails?'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-6212361547823023470</id><published>2010-01-25T07:11:00.000-08:00</published><updated>2011-11-06T10:02:17.519-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='branding'/><category scheme='http://www.blogger.com/atom/ns#' term='promotinal products'/><category scheme='http://www.blogger.com/atom/ns#' term='auto promo'/><title type='text'>Promotional Products with High Utility Make a Difference</title><content type='html'>&lt;a href="http://3.bp.blogspot.com/_R0JdNaKzVIM/S121JrANihI/AAAAAAAAABs/mpN7b0Fgr1c/s1600-h/big-xl-jelly-cm-use.jpg"&gt;&lt;img alt="" border="0" id="BLOGGER_PHOTO_ID_5430695903445748242" src="http://3.bp.blogspot.com/_R0JdNaKzVIM/S121JrANihI/AAAAAAAAABs/mpN7b0Fgr1c/s320/big-xl-jelly-cm-use.jpg" style="cursor: hand; cursor: pointer; float: right; height: 150px; margin: 0 0 10px 10px; width: 200px;" /&gt;&lt;/a&gt;&lt;br /&gt;When promotional products are &lt;span style="font-weight: bold;"&gt;utilized&lt;/span&gt; by your customers your brand is reinforced and enhanced. Usefulness, however,  is not relied upon in a vacuum. We not only evaluate the overall usefulness of a particular product, but also &lt;br /&gt;how the circumstances of its use compliments our product or service. As an example, a company that sells tires would likely benefit more from a promotional item used in a car as opposed to a household item. Likewise, a supplier of services provided in the home may benefit most from a product used in the home. &lt;br /&gt;&lt;br /&gt;Then there are cross over products that are &lt;span style="font-weight: bold;"&gt;so useful on a daily basis&lt;/span&gt; that they provide high levels of brand building no matter what the product or service.&lt;br /&gt;&lt;br /&gt;One such product is a Sticky Pad that keeps a cell phone, sun glasses or the like from slipping off the car dashboard. The soft, forever sticky, gel pads come in seven bright translucent colors, leave no residue, renew their grip with soap and water and come individually packaged with instructions. &lt;a href="mailto:print4you@gmail.com"&gt;&lt;span style="font-weight: bold;"&gt;&lt;span style="font-weight: bold;"&gt;Click here to eMail us for More Info&lt;/span&gt;&lt;/span&gt;&lt;/a&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-6212361547823023470?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/6212361547823023470/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/promotional-products-with-high-utility.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/6212361547823023470'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/6212361547823023470'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/promotional-products-with-high-utility.html' title='Promotional Products with High Utility Make a Difference'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_R0JdNaKzVIM/S121JrANihI/AAAAAAAAABs/mpN7b0Fgr1c/s72-c/big-xl-jelly-cm-use.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-8092608156890418741</id><published>2010-01-22T06:17:00.000-08:00</published><updated>2010-01-23T14:29:09.715-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='branding'/><category scheme='http://www.blogger.com/atom/ns#' term='promotion'/><category scheme='http://www.blogger.com/atom/ns#' term='travel mug'/><category scheme='http://www.blogger.com/atom/ns#' term='coffee mug imprint'/><category scheme='http://www.blogger.com/atom/ns#' term='coffee mugs'/><title type='text'>Coffee Mugs Can "Perk" Up Your Brand</title><content type='html'>&lt;a onblur="try {parent.deselectBloggerImageGracefully();} catch(e) {}" href="http://3.bp.blogspot.com/_R0JdNaKzVIM/S1tz-wme3AI/AAAAAAAAABk/BiTpN9UX6I0/s1600-h/Screen+shot+2010-01-23+at+5.06.08+PM.png"&gt;&lt;img style="float:right; margin:0 0 10px 10px;cursor:pointer; cursor:hand;width: 232px; height: 320px;" src="http://3.bp.blogspot.com/_R0JdNaKzVIM/S1tz-wme3AI/AAAAAAAAABk/BiTpN9UX6I0/s320/Screen+shot+2010-01-23+at+5.06.08+PM.png" border="0" alt=""id="BLOGGER_PHOTO_ID_5430061297760656386" /&gt;&lt;/a&gt;&lt;br /&gt;The National Coffee Association of the USA reports that "Daily consumption of coffee beverages among consumers remained consistent in 2009 with 54% of the overall adult population partaking." Factor in tea and hot chocolate and you have a lot of people using mugs.&lt;br /&gt;&lt;br /&gt;Every business benefits from positive name recognition. Every business should reinforce their existence in the minds of their customers and prospective customers on an ongoing basis. (Even Coke, long one of the most recognized brands worldwide, continues an aggressive advertising campaign to maintain that level of recognition.)&lt;br /&gt;&lt;br /&gt;An office environment utilizing numerous conference rooms and hosting clients on a regular basis is a natural for tasteful coffee mugs with the company logo. A radio station promoting a drive time program could benefit from a &lt;a href="http://www.print4you.biz"&gt;Travel Mug.&lt;/a&gt;  The newly designed biodegradable travel mug (shown) is dishwasher safe and Made in USA! &lt;a href="mailto:print4you@gmail.com"&gt;&lt;span style="font-weight:bold;"&gt;Click here to eMail for More Info&lt;/span&gt;&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;Coffee Mugs, although the perfect vehicle in many situations, are not everyone's answer. The key to implementing any promotional product into an overall marketing program is how the relevance, utility and message carried by the item accomplishes the goals of the plan. &lt;br /&gt;&lt;br /&gt;Promotional products custom tailored to your specific needs are the result of consultation with a &lt;a href="http://www.print4you.biz"&gt;promotional products professional.&lt;/a&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-8092608156890418741?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/8092608156890418741/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/coffee-mugs-can-perk-up-your-brand.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/8092608156890418741'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/8092608156890418741'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/coffee-mugs-can-perk-up-your-brand.html' title='Coffee Mugs Can &quot;Perk&quot; Up Your Brand'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_R0JdNaKzVIM/S1tz-wme3AI/AAAAAAAAABk/BiTpN9UX6I0/s72-c/Screen+shot+2010-01-23+at+5.06.08+PM.png' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-3161988690927898418</id><published>2010-01-20T17:46:00.000-08:00</published><updated>2011-11-06T09:54:00.664-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='design tips'/><category scheme='http://www.blogger.com/atom/ns#' term='layout'/><category scheme='http://www.blogger.com/atom/ns#' term='graphic design'/><title type='text'>Print Design Tips for the Non Designer</title><content type='html'>1. No matter what anyone tells you – do not put two spaces after a period. That practice served a purpose in the  typewriter era when all characters were the same width. With current  computer generated true type, postscript or open type, the characters vary in the amount of space they occupy so the eye does not need more than one space after a period to identify the end of one sentence and the beginning of another.&lt;br /&gt;2. When using black type over a tinted background, a 20% tint is a good rule of thumb. Depending on the final printing device you should find the right percentage within the range from 15% or 25%.&lt;br /&gt;3. Resist the impulse to use all or many of your favorite typefaces. There is seldom any benefit from utilizing more than two fonts in any given print project.&lt;br /&gt;4. When putting type inside a tinted box or a box with a solid rule, keep the type away from the edges. (indent all 4 sides)&lt;br /&gt;5. Avoid using ALL CAPS almost always (never say never) except &lt;span style="font-weight: bold;"&gt;never&lt;/span&gt; use any script typeface in all caps, never - ever.&lt;br /&gt;6. A quick and easy way to access your company logo is to right click on it and download its image from your website. Don't do it. The version of your logo used on your website is geared for the 72 ppi computer screen and is not suitable for a quality print project. What you need to get is the original version of the logo which would be in eps, pdf or adobe illustrator format (essentially variations on the same format). This format will look sharp and clean at any size used.&lt;br /&gt;7. Although paper is routinely cut and packaged to 8 ½ x 11, there is no rule that says every marketing piece, form or flyer has to be on that size paper. Go green, save paper and use a size that fits the message. (Double your money with two 8 ½ x 5 ½ flyers out of each 8 ½ x 11 sheet.&lt;br /&gt;8. Resist the temptation to use more words than necessary to make the point. Write your copy then trim it.&lt;br /&gt;Finally, and perhaps most important after all that hard work...&lt;br /&gt;9. When you are creating documents to distribute by email make sure that no matter who views the document they will see it exactly as you created it. Insist on a work flow which enables you to ultimately create PDF files. Anyone and everyone can view those files exactly as you intended with Adobe Acrobat or the &lt;a href="http://get.adobe.com/reader/"&gt;Free Acrobat Reader.&lt;/a&gt; &lt;br /&gt;10. If your project is destined to be printed by a commercial printer, using software that is up to the challenge will save both you and your printer lots of headaches. Adobe InDesign has every feature you could ever need to create credible projects. There is a learning curve with InDesign but better to spend time on learning than troubleshooting issues created by lesser software packages. Added benefit: seamlessly export your creation to a PDF file so all will see it as you created it.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-3161988690927898418?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/3161988690927898418/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/print-design-tips-for-non-designer.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/3161988690927898418'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/3161988690927898418'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/print-design-tips-for-non-designer.html' title='Print Design Tips for the Non Designer'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-1999112981569288558</id><published>2010-01-18T14:26:00.000-08:00</published><updated>2010-01-18T14:33:48.247-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='promotion'/><category scheme='http://www.blogger.com/atom/ns#' term='special pricing'/><category scheme='http://www.blogger.com/atom/ns#' term='advertising'/><category scheme='http://www.blogger.com/atom/ns#' term='marketing'/><category scheme='http://www.blogger.com/atom/ns#' term='dinnerrestaurant specials'/><title type='text'>Restaurant "Specials" When No Price Given (A Mild Rant)</title><content type='html'>The common wisdom regarding those oral restaurant specials that offer up every minute detail but the price is that &lt;span style="font-style:italic;"&gt;the price is not a selling point.&lt;/span&gt; Those &lt;span style="font-style:italic;"&gt;specials&lt;/span&gt; might be more accurately called &lt;span style="font-style:italic;"&gt;featured items&lt;/span&gt;  and very often shock the diner when the check comes. While many people will ask the price and thus prevent sticker shock, many more do not ask for any number of reasons.&lt;br /&gt;&lt;br /&gt;Some assume the price is high and ignore the "specials", some find it embarrassing so do not ask the price and also avoid the "special" while others don't ask, assume "special" pricing and are unpleasantly surprised when the check comes.  &lt;br /&gt;&lt;br /&gt;This all too common practice can be especially unfriendly when someone is hosting a number of diners.&lt;br /&gt;&lt;br /&gt;When everything on a restaurant's menu routinely lists pricing there is no good reason why specials pricing should be concealed from customers &lt;span style="font-weight:bold;"&gt;nor should they be required to ask the price.&lt;/span&gt; There is no good purpose (from a customer standpoint) for concealing the price. Let's all chip in to discourage this unfriendly business practice!&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-1999112981569288558?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/1999112981569288558/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/restaurant-specials-where-no-price.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/1999112981569288558'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/1999112981569288558'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/restaurant-specials-where-no-price.html' title='Restaurant &quot;Specials&quot; When No Price Given (A Mild Rant)'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-504638033492369303</id><published>2010-01-17T12:41:00.000-08:00</published><updated>2011-11-06T09:55:29.276-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='branding'/><category scheme='http://www.blogger.com/atom/ns#' term='coffee mug imprint'/><category scheme='http://www.blogger.com/atom/ns#' term='promotional products'/><title type='text'>Call Me. My Phone Number is on  My Coffee Mug.</title><content type='html'>When I posed the question on LinkedIn, &lt;span style="font-style: italic;"&gt;"You are giving a Ceramic Coffee Mug to both existing customers at a scheduled open house of your new offices and to prospective customers on your first sales call. &lt;/span&gt;&lt;span style="font-weight: bold;"&gt;Should you imprint you telephone number along with your logo?"&lt;span style="font-style: italic;"&gt;&lt;/span&gt;&lt;/span&gt;  I fully expected a rash of &lt;span style="font-weight: bold;"&gt;NO's&lt;/span&gt; but was instead surprised to find many replies answering in the affirmative.&lt;br /&gt;&lt;br /&gt;Actually, the bulk of the answers were essentially,&lt;br /&gt;&lt;br /&gt;&amp;nbsp;"Yes-it's advertising and you want them to reach you, so both your web address and phone number should be on there."&lt;br /&gt;&lt;br /&gt;My answer is NO for the same reason that I wouldn't put a phone number on a logoed shirt or hat, a Banner promoting a company's sponsorship of an event or a golf ball, to name just a few (I agree with the website address).&lt;br /&gt;&lt;br /&gt;Yes, they are all "advertising," but they are not all yellow page ads. Keep in mind that this is being given at an open house and is not a purely promotional item like a calendar that sticks on the computer monitor, a keyboard or a nail file.&lt;br /&gt;&lt;br /&gt;I&lt;span style="font-weight: bold;"&gt;ts purpose is to both thank existing customers and entice potential customers to evaluate your product or service further&lt;/span&gt;. Existing customers know your phone number and first timers are not likely to rush back to their office and dial your mug. They might use the web address from your mug to get more information about your company. Your web address says, "Find out more about us," while your phone number says Call Me - prematurely.&lt;br /&gt;&lt;br /&gt;Branding is the steady process of building credibility for and recognition of your name, product or service over time. Every form of advertising (or contact with potential customers) need not end with a call to buy, buy, buy, or your audience will be inclined to go bye, bye, bye.&lt;br /&gt;&lt;br /&gt;With today's internet I can find the phone number of my 5th grade teacher, who retired 20 years ago and moved three times. If your marketing efforts haven't incentivized your potential customer to find your business card or pull your phone number off your website, your real marketing shortfalls are beyond the failure to put your phone number on your &lt;a href="http://www.print4you.biz/"&gt;coffee mugs&lt;/a&gt;.&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-504638033492369303?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/504638033492369303/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/call-me-my-phone-number-is-on-my-coffee.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/504638033492369303'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/504638033492369303'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/call-me-my-phone-number-is-on-my-coffee.html' title='Call Me. My Phone Number is on  My Coffee Mug.'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-2633101632657051962</id><published>2010-01-17T10:58:00.000-08:00</published><updated>2010-01-17T11:05:09.332-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Cleveland Software Training'/><category scheme='http://www.blogger.com/atom/ns#' term='Adobe InDesign'/><category scheme='http://www.blogger.com/atom/ns#' term='InDesign Training'/><category scheme='http://www.blogger.com/atom/ns#' term='Software Training'/><title type='text'>Shortfalls of Computer Software Self Training</title><content type='html'>Gone are the days when business productivity software programs (spreadsheet, word processing, graphics, page layout …) were so limited in features that they came with printed manuals that could be read and mastered in just a few short sittings. &lt;br /&gt;&lt;br /&gt;Today's feature rich applications arrive with online help files boasting 600, 700, 800 pages and more. Our preferred method of "learning" these programs is to consult the electronic manual as and to the extent needed to complete the current assigned task. &lt;span style="font-weight:bold;"&gt;The upside&lt;/span&gt; to this method is avoiding the substantial investment of hours necessary to master the entire program. &lt;span style="font-weight:bold;"&gt;The downside&lt;/span&gt; is the amount of computing power we leave on the table, the number and breadth of features we could benefit from greatly if we only knew they existed.&lt;br /&gt;&lt;br /&gt;Three solutions:&lt;br /&gt;1. Do nothing. Ignorance is bliss.&lt;br /&gt;2. Read the manual cover to cover, supplement with off site courses and on online training.&lt;br /&gt;3. Based on the description of the specific types of projects you need to produce, have a qualified trainer create a custom training program for you, at your site, with the same hardware and computing resources you will use to put the truing to use.&lt;br /&gt;&lt;br /&gt;For customized, on-site training in Adobe InDesign in the Greater Cleveland Area, write to print4you@gmail.com&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-2633101632657051962?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/2633101632657051962/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/shortfalls-of-computer-software-self.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/2633101632657051962'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/2633101632657051962'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/shortfalls-of-computer-software-self.html' title='Shortfalls of Computer Software Self Training'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-2020599931877219267</id><published>2010-01-15T11:21:00.000-08:00</published><updated>2011-12-17T12:11:07.669-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='service'/><category scheme='http://www.blogger.com/atom/ns#' term='branding'/><category scheme='http://www.blogger.com/atom/ns#' term='customer service'/><title type='text'>XIII Commandments of Good Customer Service</title><content type='html'>&lt;div style="color: #500050; font: 14.0px Arial; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;&lt;span class="Apple-style-span" style="color: black;"&gt;I. Thou shalt honor the &lt;b&gt;promises that are made&lt;/b&gt; to close the sale (if thoust wants repeat business).&lt;/span&gt;&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; min-height: 16px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px;"&gt;II. Thou shalt be &lt;b&gt;reachable &lt;/b&gt;so that no phone shall ring long before either a human being or, at worst, voice mail picks up the call.&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; min-height: 16px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px;"&gt;III. Thou shalt &lt;b&gt;promptly return calls&lt;/b&gt; with answers or otherwise confirm receipt of the call with an estimate of when answers will be provided.&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; min-height: 16px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px;"&gt;IV. Thou shalt &lt;b&gt;treat customers the way thou&lt;/b&gt; would want to be treated when thou is a customer.&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; min-height: 16px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px;"&gt;V. Thou shalt &lt;b&gt;truly enjoy serving&lt;/b&gt; the needs of thou customers or thou shall find a different way to make a living.&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; min-height: 16px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px;"&gt;VI. Thou shall use words like &lt;b&gt;shall, will, is, yes, no and certainly&lt;/b&gt; and avoid words like should, might, maybe, sometimes and usually.&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; min-height: 16px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px;"&gt;VII. Thou shalt treat every inquiry&lt;b&gt; with respect&lt;/b&gt; even if there be no immediate benefit, knowing that what shall go around - shall eventually come around.&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; min-height: 16px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px;"&gt;VIII. Thou shalt be &lt;b&gt;educated on thou product or service&lt;/b&gt; so as to provide bona fide advice and guidance to customers and potential customers.&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; min-height: 16px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px;"&gt;IX. Thou shalt &lt;b&gt;not point a customer&lt;/b&gt; to a different area of the store with a vague reference to the proper area but shall escort them to the desired location (or the equivalent thereof to your business).&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; min-height: 16px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px;"&gt;X. &lt;b&gt;&lt;span class="Apple-style-span" style="color: #cc0000;"&gt;Thou shalt know that the way thou handles problems is one of the greatest measures of the true quality of thou service.&lt;/span&gt;&lt;/b&gt;&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; min-height: 16px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px;"&gt;XI. Thou shalt understand that receiving no complaints is not a measure of good service. &lt;b&gt;Receiving compliments is.&lt;/b&gt;&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; min-height: 16px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px;"&gt;XII. Thous shalt not concern thyself with the order of commandments since all should be followed.&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; min-height: 16px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: normal normal normal 14px/normal Arial; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px;"&gt;XIII. &lt;b&gt;Thou shall think of other commandments and post them here as comment, as there can never be too much customer service!&lt;/b&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-2020599931877219267?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/2020599931877219267/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/xiii-commandments-of-good-customer.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/2020599931877219267'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/2020599931877219267'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/xiii-commandments-of-good-customer.html' title='XIII Commandments of Good Customer Service'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-547791850013382278</id><published>2010-01-14T07:33:00.000-08:00</published><updated>2011-12-02T16:43:59.851-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='branding'/><category scheme='http://www.blogger.com/atom/ns#' term='customer service'/><title type='text'>Do You Really Give Good Service?</title><content type='html'>&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;Feel free to correct me, but I don't think anyone has ever promised bad service in their marketing materials. It's pretty obvious to every business person, either on or off the planet, that good service is essential if the business goal is to &lt;i&gt;"live long and prosper".&lt;/i&gt;&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px; min-height: 14.0px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;&lt;b&gt;Why then,&lt;/b&gt; if good service is so important, is it so much the exception rather than the rule of thumb? &lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px; min-height: 14.0px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;What does your company actually do that qualifies as good service?&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px; min-height: 14.0px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;&lt;b&gt;Do you evaluate,&lt;/b&gt; on an ongoing and formalized basis, the quality of your service?&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px; min-height: 14.0px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;Do you follow the "no news is good news model" and assume if you don't get a complaint that all is good and well?&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px; min-height: 14.0px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;The next post will be the 13 Commandments of Good Service&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-547791850013382278?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/547791850013382278/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/do-you-really-give-good-service.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/547791850013382278'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/547791850013382278'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/do-you-really-give-good-service.html' title='Do You Really Give Good Service?'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-2984889660493726994</id><published>2010-01-12T06:11:00.000-08:00</published><updated>2011-11-06T09:58:55.986-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='decorating'/><category scheme='http://www.blogger.com/atom/ns#' term='branding'/><category scheme='http://www.blogger.com/atom/ns#' term='promotional products'/><category scheme='http://www.blogger.com/atom/ns#' term='logo'/><title type='text'>Does Your Color Logo Look Good in Black &amp; White?</title><content type='html'>&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;So you have this great logo designed. Aside from making your company look great, it is a constant reminder to you of your two favorite colors, a rich dark blue and jet black.  So how does it play with black and white? &lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px; min-height: 14.0px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;Who cares you say. &lt;i&gt;"I didn't have a color logo designed so I could use it in black and white!"&lt;/i&gt; Fair enough — but you're going to be using in black and white more than you might think.&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px; min-height: 14.0px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;If you're still sending faxes (are faxes so yesterday yet?) your color logo comes out black on the other end. If the visual separation of the elements of your logo is achieved solely with the change of colors and you have two dark (or two light) colors, or two colors that "appear" similar to the fax scanner, the logo will likely be an indiscernible blob in the recipients hands.&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px; min-height: 14.0px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;Another instance where you will want to have a version of your logo that will  play well in a single color is on any number of &lt;a href="http://www.print4you.biz/"&gt;products you use to promote your brand&lt;/a&gt;. While it is true that two, three or four color imprints are routinely available on most promotional products, there are many where the additional cost of the colors in excess of one are not justified by a cost benefit analysis. Nonetheless you want your logo to look sharp. It is an option you are certain to benefit from sooner than later. &lt;b&gt;Every logo needs to be available in a single color version.&lt;/b&gt;&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px; min-height: 14.0px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;Note: (The cost of embroidered corporate apparel is unaffected by the number of colors, but the decorating costs of silk screened T's and Sweats are affected.)&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-2984889660493726994?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/2984889660493726994/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/does-your-color-logo-look-good-in-black.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/2984889660493726994'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/2984889660493726994'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/does-your-color-logo-look-good-in-black.html' title='Does Your Color Logo Look Good in Black &amp; White?'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6829084995108965510.post-7963440463019650850</id><published>2010-01-10T16:31:00.000-08:00</published><updated>2011-11-06T10:00:16.029-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='coffee mug imprint'/><category scheme='http://www.blogger.com/atom/ns#' term='promotional products'/><category scheme='http://www.blogger.com/atom/ns#' term='left handed'/><category scheme='http://www.blogger.com/atom/ns#' term='advertising'/><category scheme='http://www.blogger.com/atom/ns#' term='marketing'/><category scheme='http://www.blogger.com/atom/ns#' term='e mugs'/><category scheme='http://www.blogger.com/atom/ns#' term='coffee mugs'/><title type='text'>Left Handed Coffee Mugs</title><content type='html'>&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;Let's face it. the world doesn't exactly go out of its way to accommodate left handers. Lefties get no special treatment unless they can pitch a 90 mph fastball. On the golf course, when they walk up to address the ball, there is always someone telling them the hole is the other way. Four left handed diners seated in a booth- just not fair. At least these south paws can enjoy a genuine left handed coffee mug! &lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px; min-height: 14.0px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;You've never seen a left handed mug?&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px; min-height: 14.0px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;The anatomy of an imprinted promotional coffee mug offers three imprint choices.  It can be printed with a wrap, much of the area from one side of the handle to the other but that most often doesn't offer the  best  or easiest to read imprint. The front ( also called side A) is what you see when the handle is held in your right hand. The other or back side (side B) can be imprinted but is often left blank to increase the potential for the cups use. The coffee drinker can use the mug without advertising the logo to those sitting across their desk or conference table.&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px; min-height: 14.0px;"&gt;&lt;br /&gt;&lt;/div&gt;&lt;div style="font: 12.0px Helvetica; margin: 0.0px 0.0px 0.0px 0.0px;"&gt;But alas, on that next order for mugs, while you will have the bulk printed on side A, consider having some percentage printed on Side B, reserving them for what will almost definitely guarantee grateful left handed recipients.&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/6829084995108965510-7963440463019650850?l=promoprofessional.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://promoprofessional.blogspot.com/feeds/7963440463019650850/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/left-handed-coffee-mugs.html#comment-form' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/7963440463019650850'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6829084995108965510/posts/default/7963440463019650850'/><link rel='alternate' type='text/html' href='http://promoprofessional.blogspot.com/2010/01/left-handed-coffee-mugs.html' title='Left Handed Coffee Mugs'/><author><name>Marvin Sable</name><uri>https://profiles.google.com/114260935703004699948</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='//lh3.googleusercontent.com/-MMCm9qyl96g/AAAAAAAAAAI/AAAAAAAAAHo/X3OTaL9k5SM/s512-c/photo.jpg'/></author><thr:total>1</thr:total></entry></feed>
